Last updated March 28, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if the item is somehow damaged during shipping, you may return it to us for an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the address included in the email sent by the ShopFarols.com team member.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● Sale items are FINAL SALE and cannot be returned.
● Returns for Farols will not be accepted. Exchanges however, may be made, if the product is damaged in shipping or faulty in any way, at ShopFarols.com’s discretion.
If you have any questions concerning our return policy, please contact us at: